Arriving at Pleasant Harbor

Please plan to arrive at least 1 hour prior to cruise departure, to allow for sufficient travel time from the parking lot to the marina. Pleasant Harbor charges a $9.00 per vehicle ($2.00 per person on chartered buses) entry fee. Active-Duty Military, Veterans, Firefighters, and Police Officers receive FREE gate entry with ID. Shuttle golf carts are available to pick you up in the parking lot at the blue canopy, and bring you down to the floating marina. The shuttle ride is FREE, but tips are appreciated and encouraged. The shuttle service is provided by Pleasant Harbor Marina, not Lake Pleasant Cruises. It is provided to all guest visiting the property, not only cruise guests, and is available on a first come, first served basis. If preferred, it is a 15+ minute walk (0.75 miles) to the marina.

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Boarding ‘The Phoenix’

Boarding begins 30 minutes prior to scheduled cruise departure. We will check you in by your last name. Please be ready to present the card used for payment, with a matching ID, at check in. Seating is first come, first served. No outside food or beverages allowed on board. No hydro flasks, water bottles or coolers allowed. Bottled water in clear, factory-sealed bottles is okay. All bags and purses will be searched by our staff, prior to boarding. Cash only on board for snacks and beverages. All children 12 and under are required to wear a life jacket (provided).

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